Let’s face it, the earbuds Apple ships with iPods and iPhones are kind of crappy. I don’t personally have a problem with them fitting in my ears like many seem to, but they inevitably give out on me after about six months. A couple weeks ago - right on schedule - the earbuds I got when I first bought my iPhone back at the end of June decided to take a rest. The left earbud stopped working entirely, and the overall volume was down dramatically. On top of that, the mic (which really is one of the best things about the iPhone) seemed to be having issues.
As I’ve done when my iPod earbuds have crapped out in the past, I started looking around for a replacement pair, and just as I was about to settle for the $29 Apple variety (mostly because of the mic, which in other models I’ve seen has been implemented poorly. Apple also seems to be the only company that knows how long to make the cord.), I had a brilliant thought:
What if these are covered under warranty?
Well, it turns out they are. A quick call to Apple and a replacement pair was on its way - overnight shipping, mind you - no questions asked, no hassle, and a perfectly pleasant customer service representative apologizing for the “long” wait (3 minutes on hold! Horror!).
They came yesterday, and I popped the old pair back in the postage-paid package, which I will drop off at DHL later today.
Good stuff. Make sure you take advantage of this before your warranty is up.
05 February 2008
iPhone Earbuds: Important Information
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